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Startec.com Complaint - Employee use bad language with customers

Review by 1singh1010 on 2011-09-13
Horrible, paid in advance, money drawn from my account but not able to make calls after 24 hrs passed. Called customer service faced rude behavior from customer service and technical staff. Why they involve technical staff with customers to make long distance calls. That is their internal system. Customer should be up to customer service. Never pay to this company they can draw without your permission. Beware of these people.
Comments:1 Replies - Latest reply on 2011-09-14
Posted by Alain on 2011-09-14:
If they were able to draw from your account, somewhere along the line, you gave them permission. I don't give any company access to my bank account. If they require it for their services, I find another company for the service I want.

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