Cricket Wireless Complaint - Read this before you switch to Cricket
I have the Huawei Ascend 3G Touch Screen and I regret the day I paid $189.99 x2 for these phones and made the switch to this company. Two months after I bought the phones they start giving them away for free if you switch to Cricket service. My husband sees my strugle with this phone and the service he never even activated his phone. The reception is bad where ever I go, to work in VA or home in MD. I have to go outside to get a good singal, by good I mean 3 bars, inside if I do get 1 or 2 bars the call goes through but it will drop several times, I get so frustrated by the time I do get through I don't want to talk anymore. I can not hear on this phone it has the worst volume I have ever seen on a cellular phone, if you don't have a earpiece phone has to be on speaker to have a conversation and that is bad, it is like using a walkie-talkie (you put it to your ear to listen then to your mouth to talk). I can use my phone in my car on speaker at MAX volume and the person in the passenger seat next to me can not clearly hear what is being said, very poor quality product. The speaker does however do ok when used on the web or with some music apps, when it is very quiet but if there is any noise where you are its no good. I cannot speak to customer service representative if my service is off, I mean 1 day late and you are off, the only option I have is to make a payment. Even if I make a partial payment they call this a bridge payment, you still can not reach tech support or cust service, can you say "Rip Off". I've had this service for 5 or 6 months now and I hardly ever use it, I am so frustrated with the horrible service.
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