Andersen Emco Informative - Emco storm doors
We bought an Andersen/Emco storm door TWICE. We bought our present door in 2009, to replace our previous Emco door, which we bought in 2006. In 2008, it developed problems with the sliding screen and handle. After we insisted, Home Depot sold us our current Emco door (same model) with a 30% discount + $75 toward installation. It has now developed the same two problems. Both were purchased at the same Home Depot store in Berlin CT. Thus we have paid for two faulty doors and two door installations.
Home Depot says it hasn't had complaints about Emco doors, which is hard to believe. The manager told us he couldn't reach the Andersen/Emco rep, who services all Home Depot stores in CT as he was on vacation (!), explaining that Andersen was reducing its product support for Home Depot customers.