Subaru Compliment - Superior Service from Mike Scraff Subaru of Auburn

Review by aurigust79 on 2011-09-16
To: Mike Scarff
I want to thank you for the extraordinary customer service I received on my '05 Outback. In all the years of purchasing vehicles from the Scraff Family Dealerships I have never been more impressed then in the service that I recently received from you.
Everything doesn't always go just right after the sale but the customer service that follows is the important thing. You and your dealership went the extra effort by contacting Subaru and getting them to cover the majority of the costs after the warranty on my Outback had just expired and the turbo needed to be replaced.
When I received this kind of superior service I will continue to be a loyal customer and I will be an advocate for Mike Subaru of Auburn to anyone who will listen. I will make a post on my Facebook page and the
Again, thank you!
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