Walgreens @ 10997 Fuqua, Houston, TX, Phone # 713-943-9289 Complaint - Concern - Money found

Review by jdperales92 on 2011-09-16
On August 15, 2011, I found $60.00 (three 20's) as I walked in the store, right in front of the door. I picked them up and turned them in to the clerk, who immediately called the manager. The manager came and took the money. I offered to leave my name and phone number, which I did, because I was told that if in 30 days no one claimed the money, that I would be able to keep it. Well, yesterday, September 15, I went back to inquire about the money. (I'm a regular customer.) The response from the manager was that two weeks later a person came in to claim the money. Yes, two weeks later... I'm not believing that a person who lost $60.00 dollars would show up looking for their money two weeks later. That is a concern of mine. It just doesn't seem right. I just thought that this may be something of concern to you and your company. I was honest, but I get the feeling that someone at Walgreen's is not being so honest. Do what you consider to be the best thing to do, I just needed to share this information. I have been a customer at this particular Walgreens for many years. I often get my pictures done there. Ms. Bobby has known me a long time. She also knows about the money because she's the one I turned in the money to, and she turned it in to a manager. If you should need to contact me, you may reach me at my home phone, 713-946-1223.
Thank you for your time. Juanita Perales (Janie)
Comments:14 Replies - Latest reply on 2011-09-17
Posted by ticia232 on 2011-09-16:
Did you talk about the money you found? Because sometimes someone can eavesdrop on a conversation and here about the money and then go and pick up the money claiming that it was theirs. (but points for blaming the store for stealing)
Posted by Ben There on 2011-09-16:
Maybe the person who left the money called within a day or two to discover the money had been located, but was unable to get back to the store for 2 weeks to collect it.
Posted by Venice09 on 2011-09-16:
I know how you feel. What to do with found money is a tough call. On occasions when I found money, I waited around to see if anyone was looking for something. If not, I kept the money. Some people may think that's wrong, but I don't feel comfortable giving it to an employee, even a manager. If I found a large amount of money, I'd take it to the police station.

There's nothing you can do about it now. You tried to do the right thing. That's what counts.
Posted by bored_housewife54 on 2011-09-16:
@Venice09: so let me get this straight, you don't feel comfortable handing money in to an employee or manager in case they pocket it, so to prevent them from pocketing the cash you pocket it yourself...

Let's just all ponder that nice little irony for a moment!
Posted by Venice09 on 2011-09-16:
Yes, bored housewife, that's exactly right. If I lost money, I would rather it be kept by the person who found it than by someone who was entrusted with it.
Posted by T on 2011-09-16:
This kind of issue comes up more often than you might expect. However, when you think about it, it makes sense. There are enough honest people in the world, and enough people dropping money, that odds are good they will happen together.

Thing is, once that money is turned over, there is now a third party whose honesty the second party has to trust. Just because it is a store employee doesn't mean they are bonded to handle misplaced cash.

I would pocket the money myself. Lost cash needs a home, and it might as well be in my wallet. I found $20 on the sidewalk while walking with a first date. We were in front of some stores, and lots of people were around. There was no way that $20 was getting back to the rightful owner, especially once I grabbed it.

{just read the previous comments - seems like Venice09 and I agree}
Posted by trp2hevn on 2011-09-16:
I know what you mean Venice. When someone is entrusted with it to make sure it gets to the right place, I believe they have a responsibility to do just that.
Posted by D. on 2011-09-16:
The best way to handle something like this if you should find yourself in that situation again...and you don't mind leaving your phone number...would be to tell the manager you found some money (Don't reveal how much) and tell them if someone calls or comes in looking for it, to call you and claim it by knowing the amount. Yeah, you might get one of their friends calling and guessing ... but that's a much better way and I think you would be able to tell if it really belongs to them or not by throwing in a 'what color wallet/change purse was the money in'...if they guess, you'll know it wasn't theirs if the money was not in a wallet/change purse...or as Skye calls it, a pocketbook...LOL!
They could probably identify if they were twenties or tens or mixed...
Posted by Venice09 on 2011-09-16:
My kids had a knack for finding money. Tens, twenties, not small change. Each time we waited and looked around for someone who might have lost it. The chances of money getting back to the owner are slim, so I think the finder should keep it. As I said, that's where I would want my lost money to go.
Posted by T on 2011-09-16:
Yes, yes DB. That is a good solution!

And now just give me that hot little number of yours so I can claim my unrequited love.
Posted by Venice09 on 2011-09-16:
One time I was sitting on a bench outside a store in the mall and saw a bag with an expensive purse inside. I sat there for a long time waiting for the owner to return. Sure enough, along came a women who was obviously looking for something. I asked her what she was looking for. When she said the right answer, I gave her the bag. She was very grateful.
Posted by D. on 2011-09-16:
I'd give you my hot little number 8er, but it will cost you $5.99 per minute.
Posted by bored_housewife54 on 2011-09-17:
God, I must be a dying breed...I'd hand in any amount of paper money that I found! Any loose change I let my kids keep (after I wash it, money is filthy) but what seems like a small amount of money to you (or me for that matter) might be all the person who dropped it had left!

I once found a calico bag with over $1500 in it...I assumed (correctly as it turned out) to be business takings destined for the bank so I took it to the local police station. They took my details & about 2 hours later they called to let me know that aVERY stressed out young woman had claimed the money & could they please give her my details so she could thank me. She sent me a lovely note with a voucher for a dinner for two (drinks included) at her bistro! It was a lovely (but unexpected) reward for doing what I assumed any normal person would do!
Posted by Pepper on 2011-09-17:
"in 30 days no one claimed the money, that I would be able to keep it. "

Are you upset that they waited 2 weeks to claim it...
or that someone claimed it period?

I know where I work people don't always drive in right away. Hell even for me it's a bit of a drive (26 miles each way!) So I can see someone waiting until they can get the time (or gas) to drive over.

If the right owners claimed it there's nothing to complain about. You did the right thing by turning it in so they could get their money back.

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