Wendy's Complaint - Attitude of server - Shorted order

Review by gmill3542 on 2011-09-16
I placed an order for a spicy chicken sandwich combo and was shorted the sandwich. I alerted the server of the oversight and was told that the sandwich had been placed in the bag and insinuated that I had removed the sandwich from the bag. This was a total shock to hear this employee imply that there had not been a mistake and there had been some deception on my part. I offered them the opportunity to check the vehicle if they felt they could uncover the missing sandwich which they declined to accept. They ultimately provided the sandwich, and I left, but I was repulsed by the attitude of the server.
Comments:1 Replies - Latest reply on 2011-09-16
Posted by Venice09 on 2011-09-16:
Unless they recognized you as a repeat offender (which I highly doubt!), that's a horrible way to treat a customer.

It would be helpful to know the location of this particular Wendy's.

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