Ally Auto Finance (former GMC) Complaint - Ally NO BAILOUT for customers!

Review by tamera1williams52 on 2011-09-16
Contacted Ally a few days ago to seek reduction in car payment since retiring from US Navy and still unable to find full time employment. Have paid very good since May 2008 and have recently struggled to make the enormous payment. Contacted a poor speaking representavie that could only utter the word No as an answer to every question was asked for assistance to lower my payment even if just temporary. My wife has decided to try back earlier in the day in hopes of speaking with US representative to confirm if NO is the only option this company has to offer.
Comments:3 Replies - Latest reply on 2013-08-22
Posted by GenuineNerd on 2011-09-17:
If you can't make the payment, maybe it's time to "trade down" to a less expensive vehicle, considering your financial situation. Perhaps a dealer could help you get into another vehicle that would have a lower payment.
Posted by Anonymous on 2011-09-17:
GN, that's a good suggestion. Another option may be to see if a credit union will refinance the loan for you. It may spread out the payment longer but you may get a lower payment and a lower interest rate.
Posted by GiveHimABreak! on 2013-08-22:
This family should be the ones who they give a a break to!
Him busting his Ass for "US"A and When he needs help they turn
Around and give him the Finger!

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