Sears Informative - Never Buy a Kenmore Appliance
We have a Kenmore range built before 2004. One of the large heating elements developed a short and has to be replaced. We went to a home improvement store and picked one up. The package said it was a replacement for many models, including Kenmore (with an asterisk next to it). Turns out that it is only for models built after 2004. There is a slight design difference that keeps it from fitting on the range top. So, the only option is to buy the replacement from Sears. Well, the Sears Appliance store doesn't have any in stock, so it had to be ordered. I couldn't even order it myself online, because the website wouldn't allow me to. I had to call them and place the order. The original one we bought was about $24.00. The one I ordered, with $10.00 shipping, is $56.00 and I have to wait for over a week to get it. This is typical for Sears. If you're thinking about buying a Kenmore appliance, think again. You will be locking yourself into having to use Sears for every replacement part and repair for as long as you own the appliance.