Amerigas- Portion Rd, Ronkonkoma Informative - Definitely Overcharging And Defrauding

Review by mulka200092 on 2011-09-18
I've been with Amerigas for last 8 yrs. After a year of service from them, I ran empty unexpectedly. I was receiving deliveries every six months but my two huge cylinders were empty in only 3 months..Called customer service they apologized since their driver had accidently replaced one of the cylinders without any propane..It was empty and I was still charged. Now ever since the automatic 'required" deliveries have started, they have been become professional rip off artists. At least I knew how often my deliveries were coming and how much I ordered by appointment. Now they come as they please and still charge insane amount of $$. Now again 2nd time this year I'm stuck with 2 empty cylinders...Weird since they jst recently made a delivery. The driver is definitely doing something fishy...I've def have not been getting full cylinders, but still charged full price. Unfortunately customer service is useless as usual after several ph calls. This co. So needs to be investigated. Maybe they'll be one of those co. That end up on the 11 o'clock news. Definitely sick of their scams and going to have them investigated. Not sure if others have had this problem, but I'm not taking it any more.

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