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Netflix Complaint - Netflix Explantion Letter 9/19/11 - New fee's
New fee's - Complaint
What your customers need in this economy is not to go up in price to receive both Qwikster & Netflix. In my opinion it's not your explanation that was needed. I got it when I was notified of the price increase. And I dropped Netflix mailers as a result.
I also read in my local newspaper you are loosing the ability to stream with Starz, which gives us more streaming choices. Both of these changes will loose Netflix even more customers. I'm already considering switching.
Shame on Netflix to go up in price to receive the same services I was getting for a lower price. In this economy entertainment is the first to be removed from a families budget.
Denise Gilmartin
I also read in my local newspaper you are loosing the ability to stream with Starz, which gives us more streaming choices. Both of these changes will loose Netflix even more customers. I'm already considering switching.
Shame on Netflix to go up in price to receive the same services I was getting for a lower price. In this economy entertainment is the first to be removed from a families budget.
Denise Gilmartin
Comments:
Posted by ChuhBaca on 2011-09-19:
Where are our alternatives? I've checked into some other streaming type services, but none seem to really offer what Netflix does. I would love to be able to switch to someone that didn't raise their prices.
Additionally, their apology and decision to divide the anger amongst 2 companies is not a real response to the concerns. It's just a song and dance.
Additionally, their apology and decision to divide the anger amongst 2 companies is not a real response to the concerns. It's just a song and dance.
Posted by drugdoc121 on 2011-09-19:
I chose to keep Netflix despite the price increase. Apparently their streaming rights went from costing 598 million over 15 months to 1.4 billion for next year. No company can absorb all of that on it's own. Losing Starz? I'll try to miss that. Heck, that's why I stopped paying for Starz on my regular cable tv. Talk about the same movies ad nauseum. Besides, I heard they're going to add movies from Paramount Pictures, Lions Gate and MGM to their online subscription service. I'm ok with Netflix! However, all who disagree can unsubscribe and they are. God bless our right to do so :)
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