Netflix Complaint - Netflix Explanation Letter 9/19/11
What your customers need in this economy is not to go up in price to receive both Qwikster & Netflix. In my opinion it's not your explanation that was needed. I got it when I was notified of the price increase. And I dropped Netflix mailers as a result.
I also read in my local newspaper you are loosing the ability to stream with Starz, which gives us more streaming choices. Both of these changes will loose Netflix even more customers. I'm already considering switching.
Shame on Netflix to go up in price to receive the same services I was getting for a lower price. In this economy entertainment is the first to be removed from a families budget.