Hyatt Place - Dublin/Pleasanton CA Complaint - Cheated out of a discount certificate
I had obtained a discount certificate for $100 for a 2-night stay at a Hyatt hotel. When I checked in at Hyatt Place in Dublin/Pleasanton and presented it, the clerk accepted it. However, when I went to pay my bill they said they could not accept it even though they had stamped "VOID" on it so that I couldn't use it again. When I called to complain, the manager was insulting to me and still refused to accept it. I will no longer patronize Hyatt hotels and will share my experiences with others so that they in turn will not get "stiffed" by Hyatt hotels.