LG Complaint - Design Flaw - WT5001CW Topload Washer
The washer damages clothes. I called L G and they sent two service techs out and said that the machine had a flaw and there was nothing that they could do to fix it. I called L G three times with this matter then took it up with Home Depot. They traded me out the washer with a front loader and would only give me 75% of the cost of the dryer if I wanted to trade it out so I would have a matching set. Home Depot had the machine picked up and now I am waiting for my front loader. And I have to pay $230.00 for a pedestal so I will not break my back loading and unloading clothes. The reason I bought the top loader in the first place.
I called L G asked them what they were going to do about my damaged clothes. They said that there was nothing that they would do, cause I no longer had the machine. Which Home Depot had already picked up. And L G would not give me even a discount on a pedestal for my damaged goods. I for sure will not be buying anymore L G goods. And will be buying my house hold stuff anywhere but Home Depot.