Direct Energy Texas Complaint - Fraud & Extortion

Review by Shadow4sh65 on 2011-09-19
Direct Energy solicited "power to go" as paying $15.00 and delaying bill by 30 days. Well, in reality you had to pay for electric as you go.

Without any notice and paying my $15.00, they cut off my my new "power to go" account and refused to return me to monthly billing. And also refused to credit me the $170.00 I paid them. Pure fraud and extortion. Now, they are getting ready to cut my electricity off again.

I have contacted the Public Utility Comm again and hope for results and recommend anyone avoid Direct Energy and file their complaints formally.

Thank you,

Lynda - Bellaire, TX
Comments:1 Replies - Latest reply on 2013-02-07
Posted by Thgomas Fandino on 2013-02-07:
Complaining to the PUC is a waste of time. This guys are on this crooks side. Don't waste you time .Use other company.

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