Western Union Complaint - Western Union paid my transfer to someone else - Western union money wire

Posted by bob93 on 2011-09-21:

Small claims court.

Posted by MRM on 2011-09-21:

Whoa Nelly! Somebody had thought they won the lotto or had thought that a generous stranger gave them money.

Posted by MRM on 2011-09-21:

Did you look at the receipt to verify that the information is correct?

Posted by Skye on 2011-09-21:

That's something they need to resolve for you, but you could start with contacting corporate and explain what happened.

Somewhere something went wrong obviously. I wonder how many other's this has happened to.

http://corporate.westernunion.com/contact_us.html

Posted by trmn8r on 2011-09-21:

Western Union's procedure is to be extremely careful about checking identity to prevent fraudulent transactions, for good reason. If they state that someone with your identity picked it up, I don't know what you can do.

Is it possible your aunt told someone she was transferring this money to you, and that person acted to impersonate you?

Posted by Imenja on 2011-09-21:

From my experience, all that is needed to pick up a wire transfer is the transaction number and the answer to the security question if there was one. These jokers only ask for your id just for their records, but they do not check it to make sure you're the person named on the receipt.