Smart Style Plainfield Complaint - Rude Manager - Hair Care

Review by pelega on 2011-09-21
PLAINFIELD, INDIANA -- The manager of this establishment treats both customrs and employees with a lack of respect. I stopped in there for a perm and the girl who did the perm was doing a marvelous job, but the manager just kept on her the whole time I was there. While the girl was taking out the perm rods, she came over and just started taking them out and told the girl she couldn't remove rods in the same place she (The manager) was removing rods and the girl was already there removing rods. Then she told me to sit up and when I didn't sit up as much as she wanted, she asked me if I was stuck. Since I am overweight, I take that as a slur regarding my size. The manager also picked up some of my belongings from a stand, looked under them and put them down.

Her whole attitude was one of contempt for employees and customers. It will be a long time before I return to that salon.
Comments:2 Replies - Latest reply on 2011-09-21
Posted by Anonymous on 2011-09-21:
Good employees don't always make good managers. While she may have been knowledgeable in the business, she seems to be lacking in people skills. Nice review.
Posted by Skye on 2011-09-21:
Sometimes speaking up for yourself when you're unhappy about something can go a long way.

She needs a seminar in people skills.

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