Citimortgage Complaint - Stay as far away as you can from Citimortgage

Review by sunny78 on 2011-09-21
Don't even try to get a modification done on your home loan, they will string you along for months then just say no. They are so worthless when it comes to customer service. I wish I could have gone to Countrywide, they know how to treat people. I scheduled a payment and they took out two payments and put my checking account in the negative and would not refund my money for the extra payment they took. I had check fees all over the place. They lied and said they would refund it and days later it still was not in my checking account so I called them, they said oh we decided we are not going to refund your money. They stink in every avenue of buisness they have. Stay away from them. The worst customer service I have ever seen in my life.

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