Dish Network Complaint - Stop attaching your dish to my rentals!
ENGLEWOOD, COLORADO -- I own several rental properties in Preston County, West Virginia. The properties are located in the Masontown, WV area. Once again, Dish Network has installed a dish on the side of one of my properties damaging the unit and creating an eye sore with their satellite. No effort was made to contact me about the location of the satellite. It was installed on the side of steps creating a safety hazard and destroying the integrity of the wood. It should have been posted in the yard. I have contacted Dish Network numerous other times by telephone about who the local installer is so that I can get this stopped. Dish Network reports that there are HUNDREDS of installers in the Masontown area; and there is no way to give me a direct contact to resolve this. Masontown only has a few hundred residents to start with so I guess everyone in Masontown works for Dish Network. Yet, I haven’t seem a single install truck in the area? The toll free numbers just give me the run around, as does the live chat on line. Dish Network reports that when a tenant signs the service contract it indicates that the property owner has given consent to the service. I have never been contacted or asked to sign anything regarding making changes to my property. My lease indicates that any improvements need discussed prior to the improvement. Time and time again Dish Network has installed satellites at rentals ruining wood or siding. When tenants move out, Dish Network does not come back and pick up the satellite. Dish Network is taking advantage of naïve renters who don’t know to ask installation questions and then blames the tenant. Dish Network is big enough to be able to address this matter rather than passing the buck. Dish Network could easily correct this by calling the property owner to gain permissions. Please get DISH NETWORK to change their policies. Please get them to get that stinking satellite dish off my porch and replace the damaged porch steps.
This happened less than 6 months ago with a tenant Brittany Murphy on the same street with DIRECT TV. I complained then and a form for damages was sent. Now Dish Network reports that they do not have a damages form? I find that hard to believe!