Global Tel Link Complaint - Highway Robbery To Coincide With The Rude Customer Service
On top of the fees you're charged to place money on the phone via the pay portal they take a 19% service fee to coincide with the fee you were already charged... I placed $100 on my phone and got a whooping $30 and some change took between paying the fees and the funds that I place on the phone. The people you get on the phone with already have they're mouths fixed to tell you what they won't do(credit your accounts) on top of them robbing you, when you call in to notify them that the system accused you of making a three way call disconnects the line(when it was only you and your loved one on the line) they make it a habit not to credit your account especially if your using a cell phone, mind you I have T-mobile service with good service in my particular area, but as worded from the rep, they don't give credits back towards cell phones period... Not to mention the reps that you speak with on the line are cold hearted and rude, they don't care for the customer, they don't care to here your situation all they won't to do is tell you what they cannot do, which is basically nothing to satisfy the customer, which is more than fine because lord spear my life my husband will be home on the 12th of October 2011 and I won't ever have to place money on my phone via gtl.
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