IKEA Complaint - No replacement parts
We purchased an IKEA Tromso bunk bed secondhand. For one reason or another, several parts were missing. I thought no problem: just order replacement parts from the company. Turns out the only replacement parts they supply are hardware: screws, etc. So the only way we can fully assemble the bed is to come up with parts on our own. Thankfully, the parts we are missing are the sort that (hopefully) a metal fabricating place can make for us. But seriously, isn't it a company's responsibility to provide replacement parts if they are needed?