Chili's Complaint - Bad customer service
Chili's, Harden Blvd (Cobb) Lakeland, FL. My sister who has cancer, my cousin and I went out for a rare evening of enjoyment. I ordered the original nachos but forgot ( which is normal because of the worries I have with my sister), I asked if I could get some avocado he said no problem and did not bring it. He came back at this time I had 2 left and my sister mentioned it he said since I did not order it at the start it was difficult and required extra time to put it on my ticket and get it! I stated that did not make sense, he gave me an aggravated look turned and walked away! It got worse from there I went to have a cigarette and he was talking about me to a waits nodding his head toward me and then I received the look again. This look continued even as I complained to the manager when I left about his attitude. Needless to say our rare evening out and probably one of my last few with my sister was ruined. All I said was it did not make since, I would have finished with if this were the case desert, after dinner coffee or drinks could not be ordered- but with him walking away that was nit said. This dinner was in 9/24/11. My sister was also shocked.