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NCO Financial Systems Complaint - Attempted collection of a discharged debt

Complaint
Review by Anonymous on 2005-07-31
As a consumer from Massachusetts, I felt it was my responsibility to bring to your attention the following incident.

I recently received a letter from NCO Financial Systems, Horsham, PA stating that they had purchased my account from Chase Providian. I have never had an account with this company. Furthermore the amount due included over $2400 of accrued interest (at 6 %) on an original principal of approximately $2850. The only debt I can possibly associate with this amount is a credit card with First Deposit Bank of Nashua, NH which was discharged in 1991. (Case 91-12142 JNG)

I find it hard to believe that this account would still exist in any manner on any company's accounts. I am responding to their letter by return receipt requesting information regarding this debt.

While this matter has not yet risen to the level of harassment since I have only received one letter, I believe this may be part of a larger pattern of abuse and potentially illegal activity by this company. On a consumer website (www.my3cents.com) a search on NCO Financial Systems returns over 400 matches with the vast majority being complaints.

I believe I will be able to resolve this matter without resorting to formal procedings, however I want to have some record of addressing this matter beyond a letter to NCO and also to possibly assist others who may be victimized by the questionable practices of this company.

Copies of the letter from NCO and my response are included.
Note that the NCO letter was sent to my mother's address in Vermont, where I have never lived and not to my home address where I have lived for the last six years.

Please contact me if you need more details regarding this incident.
Comments:
Posted by awapahoe on 2005-07-31:
I have received the EXACT LETTER (except for the amounts) with CHASE/PROVIDIAN...under almost identical circumstance.

e-mail me at awapahoe@hotmail.com if you have received a similar letter. LETS GET THESE GIYS FOR THEIR CRIMINAL ACTIVITY!
Posted by Juile on 2005-08-01:
I put a link to an article on here about how these collection agencies use illegal methods at times to collect but my post apparently was removed. Did I violate a rule of some sort?
Posted by Marius714 on 2005-08-01:
I too received the very same letter. I then did some research. You should not ignore the letter. Submit a letter formally disputing the validity of their claim. By law, they will have to then validate the debt where they must disclose to you some very specific info on the account. Also by law, they must cease collection on the debt or any reporting to agencies. Good luck.
Posted by dhbruns on 2005-08-01:
I guess I'm not alone. I would really like to know how Chase Providnan got hold of an account that was discharged in bankruptcy and could be allowed to let it accrue interest. How much of CP's "assets" are of this type? Well, maybe none now since it looks like they sold them off to NCO.

Sounds like more than one company is up to some serious shennanigans.

I would encourage anyone who receives this letter to:
1 - Reply at once via Certified, Return Receipt mail stating that it is not a valid debt and based on the interest accrued it has to be an extremely old debt.

2 - Send copies of their letter and your reply to your state Attorney General. Though your reply to NCO should be enough to get them to stop, it's important that the proper authorities are made aware of this activity. ( a copy of my letter is near this posting under "Attempted collection of discharged debt"

Don't give up and definitely don't let them get away with this clearly illegal activity.
Posted by jamieg25 on 2009-01-28:
i had to fight them on a scam because what they tried to collect from me was not only products i did not order but the same product list was being collected under 12 different account numbers

i finally got them to stop after getting help from my state attorney general

you know it is a scam when the same product list is being collected under 12 different account numbers and it is for things that you have no reason to order even as a gift to someone

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