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Healthytrim.com Compliment - Healthy Trim keeps their word---great customer service

Review by raven2010 on 2011-09-26
I admit, I got caught in the hype of a local radio ad/campaign for the diet supplement Healthy Trim.

I have lost 55 pounds and have 20 to go but have hit a major wall the last three months.

I called and ordered this product, asking a million questions and making SURE I wasn't entering into one of those monthly subscription nightmares.

My pills arrived overnight as promised, and I was charged the amount as promised to my debit card.

I followed all the directions to the letter, but was sicker than a dog for three days. I called and asked for directions to return the product per the 14 day guarantee.

Immediately, I received a copy of my order via email, was told to print and stuff it in an envelop with the pills, and that I would be credited as soon as they got the bottle back.

No one tried to talk me into keeping the pills, I wasn't put on hold or transferred, no pressure or games. I was told it was most likely the green tea extract making me sick, even though I am an avid coffee drinker ( no caffeine while on the supplement.)

Three days later, the credit hit my debit card.

This appears to be a company that actually has solid customer service and keeps their word. Granted, the supplement did not work for me, but the customer service was outstanding.
Comments:4 Replies - Latest reply on 2011-09-27
Posted by Venice09 on 2011-09-26:
I'm sorry it didn't work for you, raven, but it might work for other people who can at least try it without being scammed. If returns and refunds are so easy, this company must really believe in the product.

Great review! Not everything is a scam. Sometimes things actually work out.
Posted by kinthenorthwest on 2011-09-26:
Wow what a great review...Most products like this are the biggest rip off ever...
TY for the info.
Posted by DebtorBasher on 2011-09-26:
For a mintute there, I thought you were telling us you lost 55 pounds using this product. But, you're right, that was great customer service, that's the way customer service SHOULD be all the time. Good luck with that last 20!!!
Posted by raven2010 on 2011-09-27:
Thanks ladies--it took me a year to lose the 55 pounds--I did it by changing my eating habits and exercising.

I have going insane trying to lose the rest--I KNOW these darn supplements don usually work, but I wanted to try anyway.

i was really impressed with the customer service.

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