JK Harris & Company Complaint - Consumer Fraud
ROLLING MEADOWS, ILLINOIS -- Georgian Davis
5000 Thistle Lane
Lake in the Hills, Illinois 60156
TOWhom It May Concern:
I want to inform you of my dissatisfaction with JK Harris & Company.
1. Acie W Hylton
¨ Vice President of Tax Resolution
¨ 4995 LaCrosse Road Suite 1115
¨ North Charleston, SC 29406
¨ Toll free : 888-833-5156
¨ Local: 843-576-2255 Ext. 298
¨ Fax: 888-833-5157
¨ E Mail email@example.com
2. Phil Bowser
¨ Toll Free: 888-610-8293
On July 26,2001 I met with JK Harris's associate Mr. Acie Hylton at there Rolling Meadows
Location. I specifically asked Mr. Hylton if his corporation handled Illinois State Sales Tax cases.
Mr. Hylton assured me they did. I explained to Mr. Hylton that I was scheduled for a hearing with the State of Illinois Revenue Department. The date of the hearing was August 07,2001 at 10:00A.M. Mr. Hylton told me someone would be in touch with me before my hearing and I didn't need to attend the hearing. Mr. Hylton explained his company would need $500.00 to start the research on my case before they could go into court and ask for abatement of the tax owed. So I wrote Mr. Hylton a check for $500.00 made out to JK Harris & company.
For the next two weeks I called Mr. Hylton and left messages and e mailed him several times to find out why no one had contacted me and to tell him the date of the hearing was changed from August 07,2001 to August 14,2001 at 10:00A.M. Finally on August 10,2001 I received a call from Mr. Phil Bowser another JK Harris associate. Mr. Bowser had received a call from Mr. Hylton advising him to call me and to take the case. Mr. Phil Bowser never received any paperwork from JK Harris & Company. So again I explained everything to Mr. Bowser agreeing to fax him the paperwork on Friday August 10,2001. On Friday Mr. Bowser called and gave me the fax number at his location so I could fax him the paperwork. I did so. Two hours later after Mr. Bowser received the fax he called and alerted me that JK Harris & Company clearly does not handle any type of Illinois State Sales Tax case. Mr. Bowser did apologize and suggested I try to find a local attorney to represent me at the hearing. Mr. Bowser also stated that being as JK Harris & Company clearly does not handle Illinois State Sales Tax cases that my $500.00 would be refunded in full. Mr. Bowser also agreed that no research of any kind was done on this case.
I did go to the hearing with no representation and entered my best offer agreement. I do not understand why JK Harris & Company is denying my refund of $500.00. They do not handle Illinois State Sales Tax Cases. I would never have given them any money if they would have told me in the beginning that they don't handle this type of a case. Now they refuse to talk to me as everything is to be sent in writing to their problem resolution office. I did this and they are still refusing to refund my money. Why would they want to do research on a case they clearly don't handle. I really don't understand this kind of behavior.
To help keep me as a potential future customer, I would like the following:
To resolve this problem, I would appreciate receiving a check for $500.00 From JK Harris & Company.
I look forward to your reply and a resolution to my problem. Please contact me at the above address or by phone at Home: 847-515-1790 5p.m.- 10 p.m. or at work 847-286-7641 7-4 a.m.
E mail firstname.lastname@example.org.
At the very least I would like a response from your company regarding this incident. Thank you for your time.