Best Buy Ocala Fl Complaint - Mobile Phone Purchase, Not
On September 26th went before noon to upgrade phone bought Blackberry torch, took approx 30-40 min, all ok, got back to office no data, no e-mail, etc.
Left work early arrived at same store 4:30 pm, one worker, one manager, one customer, manager said soon, people start arriving, no sign up sheet, so people who arrived after me received service before me, chaos. Finally got serviced around 6:00. Cannot fix newly purchased phone, no offer to get me a new phone, got my money back, now make me whole by returning all function to old phone, they cannot do it.
So leave Best Buy with no phone after 2 hours of waiting, go to AT&T store this morning, all set, same, price, new phone, very happy. Do Not buy a phone at Best Buy. This is a warning.