Jenn-Air Built In Refrigerator Complaint - The refrigerator is not worth the $5,000 price tag
I bought this built in refrigerator when I built my house in 2005. It wasn't working properly from day one. The freezer leaked, the refrigerator goes into freeze mode or it won't stay at 32 degrees F. I have had every part replaced and it is on the brink again. I have all of the service tickets and this refrigerator has been worked on at least 10 times. I would not buy this unit or brand again and want to give other consumers warning. The company recommends A&E Factory service but the techs say this refrigerator is too complicated to work on. I also have had them tell me that it is a poor design. I am waiting for a tech now to fix it again. I have had to throw my food away multiple times. The amazing thing is I bought a $1,000 Whirlpool 10 years ago and it never needed any work done. Although the Jenn Air is a nice looking refrigerator from the outside its mechanical make-up on the inside is less than desirable. More expensive is not better. Stay away from this high end Jenn Air's. They are not worth the time and money.