Neopost Complaint - Neopost - worst customer service I have ever had!
Neopost's customer service almost pushes me to physically taking our mail back to the post office every evening. These guys are terrible! I am on hold for 30 minutes every time I have a billing issue, which is every billing period. They automatically enroll you in their "rate change" program, which is completely worthless. I tried to make changes to my account and found that just about every person that I spoke with was incompetent. It is a stinking postage meeter, but these guys make it out to be rocket science! Stay away from them at all costs!!