Good Feet Store Complaint - PSA
The worst business (Happy Valley, OR store) my friend & I have ever experienced (we’re both in our 40’s). I paid >$1000 for arches for my friend & I. They said we could exchange within 30 days. I decided to exchange 1 arch within the 30 days, however they conveniently had no items in my size to give me an exchange for other than a pair of $140 sneakers & $12-14 socks! Instead, they gave me a gift card supposedly worth the arch ($299) that I could spend later. At the time, they also did not care that the extremely overpriced wedges we bought ($150 for wedges that look like they cost no more than a few bucks to make) actually hurt our feet – so, that was a major $ loss. Some of the wedges were placed improperly, ripped my cushions, & can’t be adjusted, so now we need new cushions too. When I returned use my $299 gift card, they took the $120 discount back (which I originally got when I bought >$1000 worth of product) despite trying to exchange just 1 arch! Again, they did not have any items available in my size or close to my size to use the gift card on other than sneakers, socks, & slippers. Good luck exchanging anything! The manager was the worst person we have ever had to interact with. We can’t say much about the arches other than they hurt us. I’m not sure that everyone has that experience but no matter what you do, be cautious & beware of the wedges! In addition, I would avoid the Happy Valley store given their staff.