21st Century Complaint - Logging Into The Manage My Account Online

Review by shadeswell42 on 2011-09-27
Maybe its just me. But I get so frustrated when I try to log on to the site where it says user name and password. I know the user name and password, but every time I type both these in, I get the error message saying these were invalid responses. Now how can they be invalid when I try them out immediately after speaking to a representative, and she has helped me with this walk through.

Computers are nice when they work, but horrible when they do now. I think its the computer in error, not me.

I just hope the agents are better than the comp. I have never had to turn in for an accident( knock on wood for luck)
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