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Thrifty Car Rental Complaint - Rip Offs
Complaint
I Rented a weekly rental of which online allows you to make a reservation of less than $20 bucks a day only to get hit with all these outlandish taxes you never even heard of plus when you return the car you get nothing back in return because you use a debit card. In the beginning of this whole BS contract they run your credit for a debit card! What's the importance of running your credit with a debit card that does not return the deposit? Forget about less than $20 a day when you pay a deposit of %15 or what ever is greater! Then to top it off you have to without a doubt get their insurance that does not cover your property, but it says in the contract it does. WTF, so I leave a brand new phone that no one does not find, then calling every day after the rental was returned to no surprise no one finds it & the MANAGER GEORGE at the Lauderdale lakes fl location on 441(ST. RD7) says to me if no one seen it I'm out of a phone, with no kind of empathy or support of WHAT WE CAN DO other than RIP YOU OFF FOR SPENDING $337.00 WITH NO RETURN OF ANY DEPOSIT!!!
Comments:
Posted by trmn8r on 2011-09-28:
There is a lot going on in this complaint, but it seems the main problem is a phone that you misplaced.
I would be surprised if insurance offered by the rental company covered such a loss, especially if there is no way to prove it was in the car when you returned it.
Each of these items needs to be addressed individually - for example what in the contract leads you to believe the rental insurance should cover the phone?
As far as not getting a deposit returned, are you saying that they kept more in payment than the final bill? That should be illegal, if it happened.
I would be surprised if insurance offered by the rental company covered such a loss, especially if there is no way to prove it was in the car when you returned it.
Each of these items needs to be addressed individually - for example what in the contract leads you to believe the rental insurance should cover the phone?
As far as not getting a deposit returned, are you saying that they kept more in payment than the final bill? That should be illegal, if it happened.
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