Home Paramount Pest Control Complaint - Thieves and Liars - Pest Control
We have had a contract with Home Paramount Pest Control for about three years. At the beginning of this year, they inadvertently deleted our account and terminated us as customers, without us knowing this. It was a mistake, but when I realized we no longer had a contract with them, I called to rectify the problem because I still was in need of their service. To make a long story short we had horrible customer service in just trying to get our account set back up... then I was told I would have to back pay for the three months in which we had NO service from them, just to keep our account active and ongoing. Well, I complained about that so one of their representative relinquished and agreed that I would not pay for the three months in which we had NO service. I thought everything was fine until I received my credit card statement and saw that they HAD, in fact, charged me for those three months of service, even though we had been terminated at the time.... I called to complain numerous times and they are still refusing to refund my money. They charged my credit card without my consent, for a service that we never got. I call that robbery.