Whirlpool - Top of the line Side-by-Side LED'a
GF6NFEXTY00 Side-by-Side Refrigerator - Complaint
We purchased a Whirlpool GF6NFEXTY00 refrigerator in November of 2007. Within 3 months the LED behind the Cubed or Crushed buttons failed. The whole dispenser was replaced. Another 3 or 4 months and again one of the lights failed. During the first year the dispenser was several times but both the service company and Whirlpool had lost some of the records so it would not qualify for the "lemon law". The company gave us an additional 1 year warranty. The dispenser LED's continued to fail and the dispenser was replaced so many times that eventually the clips holding the dispenser to the door both broke and the door was replaced. One time the dispenser was replaced and right out of the box 1 of the filter LED's was not working. Another replacement and now 4 of the LED's have again failed. We purchased an extended warranty for 3 years and are now being told that LED's are not covered as they are cosmetic. Even the repairman commented that this model has many failures of the dispenser LED's. If this has been the primary complaint all along what can be done? I have had several Whirlpool products due to good reviews but am now thinking of changing to a better quality brand product.