Priceline Informative - Screwed standing up with bags in tow!
I am a seasoned traveler so have several years experience with using many different budget and non-budget travel websites. With that said, I can honestly say that Priceline is by far the most disturbingly disappointing.
I booked my flights and had made arrangements to be picked up by friends who were very kind in taking the day off work to accommodate me. I was left without a ticket a week before my international holiday.
I was appalled at the medieval approach to customer service, taking me nearly a day to figure out how to talk to a live advisor. I was finally able to talk to them only after several attempts to input the wrong information on purpose so I could get a living breathing creature on the otherside; that is exactly what I got, a creature. A monster of a woman who was not willing to compromise or give me any other avenues to explore.
Conclusion: Use Priceline only if you desire to be screwed standing up with your bags packed.