United Airlines Complaint - Never Again
On 9/14/2011 I flew from Binghamton NY to Denver via Washington DC Dulles. First flight from BTN to WAshington was delayed 1 hour due to flight attendant not having her ID badge and we had to wait for another person to take the flight. That was just the beginning of the nightmare. Arrived in Washington, boarded on time for flight to Denver. Sat in the plane 4 hours without moving. Told to deplane because the FAA regs don't allow people to be kept waiting on board any longer than that. Another hour in the terminal and then back on plane. Another hour before takeoff. Supposed to arrive at 8:50PM, got there at 4:30 AM. On the way back same story. Stranded in Washington 12 hours. Was told at 9:30 PM flight was a "go". Called my husband to be at the airport at midnight to pick me up. Flight delayed from 9:30 to 11:15 and then canceled. My husband drove 70 miles to get me only to find out we didn't fly. He received a call at 6 AM from United stating I would arrive in BTN at 9:330 AM. Flight delayed again, didn't arrive until 11 AM. NEVER FLYING UNITED AGAIN!!!