T Mobile Complaint - Cancelling Phone
I got a cell plan. Did not work out. Went to store after 2 weeks. They cancelled but said to mail phone back for cancellation must call company for a mailing label. I did this they never sent one. Called again 2 weeks later still no label. Now they sent it to collections and they now say it was past the cancellation. After 3 phone calls and 2 store visits they now want me to pay 400.00 Dollars because their employees do not do their jobs. Anyone reading this should tag on a friend or relatives acct. To try a plan first since they delay you from getting your money back on your phone. After 2 months still no mailing label. Money refunded on contract but now they are refusing to take phone back for refund. A con artist could not of thought of a better gimmick for taking advantge of people.