Jenn Air Complaint - Jenn Air does not stand behind their products - Jenn Air French Door Refrigerator
Jenn Air French Door Refrigerator - Complaint
I purchased a Jenn Air Refrigerator back in 2005 for almost $3,000. Recently I have had issues with it and was told that I need to have a whole new compressor replaced that would cost $1,000. When contacting Jenn Air customer Service, I was told that it only has a 5 year Warranty and that "It is what it is". When spending this much money on a refrigerator in order to finally be able to afford your dream kitchen and only have the refrigerator last 6 years, it is completely unacceptable!!! Who do you people think you are!!!! This is not how to keep a customer happy. Refrigerators should last 10 to 12 years.......not six years!!!!!