Jenn Air Complaint - Jenn Air does not stand behind their products - Jenn Air French Door Refrigerator

Posted by Anonymous on 2011-09-30:

Oh yes the five year warranty...These days you get one year.

Posted by trmn8r on 2011-09-30:

I believe that kitchen appliances are currently being made to last 7 years. Pretty shocking, but by the sounds of the complaints quite possible.

In this case there was a 5-year warranty (sounds pretty good to me). Unfortunately, no company is going to stand behind a warranty for an extra year. The standing behind is what it does *during* the warranty.

Posted by At Your Service on 2011-09-30:

Amen to both Greenlightgo and trmn8r.

If a longer warranty program is important, than shop by that requirement. None of the manufacturers are any different. They're not going to arbitrarily cover something that's not covered under warranty. It's why an educated consumer shops based upon that set of requirements when they're selecting merchandise.

Jenn-Air actually makes a fairly nice appliance. As such and, whereas the repair is still going to be considerably less than replacement, I think you'll agree your best avenue is to simply cover the cost of service yourself. Make sure to not completely enclose the compressor area from reasonable airflow. Also, I'd suggest cleaning around the compressor about annually to get the full life on the unit.