Bank of America Complaint - Bank of America is horrible!
DALLAS, TEXAS -- A few months back, I was at a Bank of America location inside of Albertson's making a deposit; I already had $300 in the account. I needed to make a $20 withdrawal. The teller wouldn't let me have any of my money. So, I stepped the 3 feet over to the ATM machine and withdrew the money myself.
This week, I deposited a check for $1,700. BoA has held it for 5 days now. They've also decided to let overdraft fees start mounting up after holding if for 5 days.
I told them it wasn't fair to access charges, etc. if I did not know the check would be held. The customer service lady at Bank of America told me that the overdraft fees will continue because I've had so many overdrafts in the past, they could have closed my account. Instead, they have accessed overdraft fees to me. However, I would not have had many of the overdraft fees if they were consistent in their policy on how long they hold deposits.
Their webpage states that if a deposit will be held, they will notify the customer. No one has ever notified me.
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