Nikon Complaint - Warranty Covered Repair Parts Hold For 2 Months
I purchased the Coolpix S9100 in May, 2011. In August, while on vacation, there is a lens error. Not good because I rarely used the camera between May and August. We could not take anymore pictures of our vacation either. Called Nikon and they said send it in. I sent it in in August. This is October and I still have not gotten my camera back yet. It is on a parts hold and has been since August. I called them over and over. One representative tells me I will receive it September 30. Didn't receive and I called back. They said, you didn't call because we don't have a record of you calling, so basically they called me a liar. They said the parts are coming from Japan. I said it doesn't take a month to get the parts even from Japan. They don't care. They have already made the money from the purchase so it doesn't matter to them if you get your camera back or not. I am one step away from contacting an attorney just to show them they should not do people this way.