Burger king Complaint - Unhappy loyal customer
I go to Burger King about once a week. Its located on the same street I live on.. Everytime I go I order a shake and continuously the restaurant never has has them.. The season of summer just past and not one time throughout the entire summer did Burger King offer shakes.. I am very disappointed that now you currently have signs located outside and inside that promote free soft serve ice cream with a purchase. Although the restaurant NEVER has ice cream.. I am not positive if it's because your employees do not want to clean the equipment or if for some odd reason that particular store location does not have functioning equipment to accomidate Ice cream. If thats the issue then I suggest do not promote free ice cream. I was a loyal customer for years and until recently within the last seven months or so I enjoyed going to Burger King.. False information and promotions will not bring in or keep current customers. Burger king has failed to fulfill my expectations .