Craftstar Homes Inc Complaint - Be aware of this builder - DO NOT BUY FROM THEM
Stay away from Craftstar Homes, Kenneth Mergner, supposedly their Vice President (of what I have no idea), Lou Karla (sales man), they are all nice and dandy and cooperative, once they sell you the home you become no body. They do not even know who you are !!?? They have this gangster group setup like this. They will give you $8000 if you use their Lender, do not fall for that, they do this so they can control your loan and terms. Then they insist in using their Closing company, Do not use them either, they charge you but they protect the builder, Crooks !! We live in their Rockville (Rock Creek Over look). The only person that is absolutely an angel in this group is Chris their project manager, he is polite, responsive and responsible. the rest of the gang are scams, rude and unprofessional. stay away, if you have to buy, make sure to have a solid contract, have your own lender and use your own closing company, DO NOT fall for the credits if you use their tools.