Whirlpool Does Not Back Their Warranties
Side by side refrigerator - Complaint
BENTON, KY -- I bought a Whirlpool side by side refrigerator on April 14, 2011, from Lowes. Model# ED5VHEXVB04. 4 months later, icemaker was making VERY little ice. After 4 service calls, and 2 new icemakers installed, still, no ice. Whirlpool is claiming only 2 service calls have been performed. I KNOW how many times a serviceman has been here. Lowes will do nothing about it, and as of this morning, after being on hold for 45 mins. and not speaking with anyone from Whirlpool, they have no intention of taking care of this. After 4 service calls, and 2 icemaker replacements, one would think it would be obvious that this refrigerator needs to be replaced.
I will never buy a product from Whirlpool again.