Sears Kenmore Complaint - Will Never Buy Kenmore Products Again
I bought both a Kenmore Elite Series front-load washer and steam dryer and am extremely unhappy with both of them. The washer developed mold on the front rubber seal and I have been unable to remove it. Mold has also infested the rest of the washer and I cannot remove it because it is in places that I cannot reach or clean. As far as I am concerned, this is an environmental health hazard and totally unacceptable.
The dryer has ripped and torn my clothes, sheets, towels, etc. and numerous complaints have been met with apathy. I have replaced the lint filter three times because it does not fit flush and grabs the clothes while they are drying. It then proceeds to twist and tear them, leaving permanent creases in the material.
In the past, I was always happy with my Kenmore appliances and recommended them to others. However, I have bought my last one. Whenever I see the Kenmore name on anything now, I walk away. Is Sears really happy with all of the bad reviews that the Kenmore name is getting? I predict that they will be the next big company to go out of business unless they change their practices.