Travelocity Complaint - Pathetic customer service
I purchased a ticket on my credit cardfor a companion. My companion could not go and I cannot use the ticket for myself. Despite my creditcard being charged for companion ticket. I fly panpacific every other week and internationally every month for family reasons. Each time I use Travelocity and am a VIP member. Apparently there is no benefit to using Travelocity. THey were rude and unhelpful in resolving the issue. I am Never using them again. And I can only hope to warn others not to use them as well. There is much better service out there especially in such recessionary times.
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