Pizza Hut (Pendleton, Indiana) Complaint - HORRIBLE customer service

Review by RoozMommie7511 on 2011-10-04
It took over an hour & 1\2 to receive my pizza!! I ordered it at 7:15pm, called then after 45 minutes of waiting to see where it was. They said it had just went out the door should be there soon because I was the only delivery and only live maybe 5-10 minutes away. After waiting another 45 minutes the pizza finally showed up. The people never one time told me it was going to be a long wait and when I tried calling to find out what was going on, I was disconnected 8 times!! Then I finally went up to the store and requested a refund the "manager" told me there wasn't anything he could do about it and just walked away!!
Comments:1 Replies - Latest reply on 2011-10-04
Posted by thelmalue on 2011-10-04:
There other managers in that restaurant and you should go back up there and speak to one of them. If you want to take a step further, write to corporate and include names, the store number, and any other details you can provide.

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