Legendary Journeys Complaint - Complete Misrepresentation... Wasted Vacation!!
We recently went on a transatlantic cruise with Legendary Journeys. What a waste of my time and money! We a few complaints and will never go with them again.
-- we paid for airport pick up and travel arrangements. Arrived in Europe in the middle of the night and there was NO ONE!!! we don't speak the language. You can imagine our difficulty.
-- they completely misrepresented their tours. We were supposed to see places like London, Brussels, Lisbone to name a few. What we got was a driveby after being on a bus for several hours. We weren't even allowed off of the bus. In some cases, we didn't even get to go to the places promised. the tour guide told us that that portion of our trip was cancelled by Legendary Journeys.
-- at any destination or even on the cruise ship, we did not have any representation. whenever there was a question to be asked or pick up from our trip there was no one to be found. there was no one to guide us!
-- we were booked in hotels with no elevators with handicapped people on our trip!!!!! we all had lots of luggage for a 3 week tour and had no assistance getting to our rooms on upper floors.
-- on our local tours there were no guides and buses that were supposed to take us places were not marked or identified. We were unable to find our tour on any given day.