Georges Music Blanding Blvd 32244 Complaint - Bad Business - Behringer HA4700

Review by rick43 on 2011-10-05
We purchased a Behringer HA4700 Headphone Amp for our recording studio. We get it hooked up and the first channel keeps going in and out, so I take it back and they tell me not to worry that they had ordered another new unit and it would arrive in a few days, they would let me know when it was in. Well they called me 3 days later to tell me that the new unit was in so I send someone to pick it up and when she got back to the studio with the supposed new unit the seal was broken on the box. I called them back to question as to why the seal was broken on the box and I was told that they had a demo " shelf Unit " sent from another store, I tell them that is not going to work. We paid for a new unit and they tried to do a bait switch on me with a demo unit expecting me to be stupid and take it. I refused it and now I'm waiting another 7 to 10 days for the new unit to be shipped. This has really put a hurt on us recording and I'm not one bit happy with the way they tried to sneak a demo unit in as a replacement. I'm sorry but that is bad business and I don't appreciate it. I just want everyone to be extremely careful when dealing with a company that tries to take advantage of the consumer. That is definitely not good business. Needless to say, they have lost our business. The bottom line is piss poor management and we will never do business with them again.
Comments:1 Replies - Latest reply on 2011-10-05
Posted by Starlord on 2011-10-05:
I have to agree here. When you pay the retail price for a new item, getting a demo model from the store is not acceptable. I have seen how people handle the shelf models of goods at many stores, and wouldn't want one, either, even at a discount.

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