Gold's Gym Complaint - Billing issues - fitness
I purchased a trial membership in Gold's Gym, Arlington, VA in March 2008 and paid by credit card. I cancelled the btrial membership in August of 2008 and subsequently credit charges ceased. My last payment to the Gold's Gym was August 25, 2008. I used Gold's Gym facilities 2 times only in March 2008. Sometime in 2010 the relevant credit card expired, no additional charge for Gold's gym appeared before the expiration of the credit card with which I made original payment. on August 2, 2011 I received a letter from Gold's Gym claiming that I owed an additional $32.99 in charges. on August 16, 2011 First Credit services, Inc. sent me a correspondence indicating that I was indebted to Gold's in the amount of $57.99. I contacted Gold's by phone and was told by one Lisa Johnson, a Gold's employee that in fact I owed "hundreds of dollars" and that my payment of $57.99 would not be sufficient to eliminate my "debt". On September 30, 2011 I received a new letter from First Credit Services indicating that I owed Gold's Gym $267.92. All the correspondence actually asked for new credit card information, savings or checking account numbers noting that Gold's had tried to run the charge described in their correspondence of August 2, 2011 through the credit card I had paid my 2008 invoices with. They are aggressive on the collection effort which may or may not be based on some cancellation fee that Gold's gym never invoiced me for. On the other hand since this was a "trial membership" a cancellation fee would be poor business practice. The telephonic claim of much larger additional debt may be a collection scare tactic, an employee mistake, or part of a scam to collect additional charges since 2008. Is a complaint to the Virginia State Police Economic Crimes Unit a consideration? Many people suggested that we should get together for a class action lawsuit.