Lowe's Complaint - Horrible Appliances
I purchased a washing machine from Lowe's in April, 2011. It was set up and that afternoon after work I attempted to wash a small load of clothes. It took 20 minutes to fill up. It took a total of 60 minutes to do a load of small clothes. I called and told them I no longer wanted this product. After the sales person stopped laughing, she asked if I wanted to come down and pick out another.
Now, 5 months later, I need a new dryer. I selected a GE. They did not have it in stock and had to order. Took a week and a half to have it installed. My daughter attempted to dry her work clothes for work. Turned the dryer on, it was tumbling the clothes. I went in to check and see how fast it was drying. The dryer will not heat up. I call them again and they asked if I wanted to replace it. Someone should call me within 24 hours. I was not asked if I wanted to choose a different brand or go back with the same one. They just told me it would be delievered in a week. Calling them today and will cancel the order. I am going to Sears.