Honda of Kirkland Compliment - VIP Experience - 2011 CRV EX-L NAV
I purchased a 2011 CRV EX-L 4WD with NAV on 30 Sept 2011. I was more than thrilled with my experience purchasing my new vehicle from Honda of Kirkland. The exact color and model of CRV I wanted was not available, however, Larry Mallory went out of his way to find me the EXACT one I wanted, even though it was hundreds of miles away! (Note: Another local Honda dealer, just miles away, had the exact CRV I wanted but wouldn't give it up unless I paid thousands of dollars more!)
Since I temporarily live out of the country, my loan transaction was completed by conversing over the phone and through email with Larry Mallory and Eric Rizer. When I arrived at the dealership all I had to do was go over the paperwork (Alex Gharai and Deborrah Kessinich made this an easy feat), sign and become familiarized with my new car. Alex Gharai was very knowledgeable about the specifics of my new CRV and patiently showed me what I needed to know to use the navigation system as well as other important details about my new vehicle. Larry Mallory, Eric Rizer and Deborrah Kessinich worked hard at getting me the best interest rate and deal for financing as well as giving me a great trade-in allowance on my older 4WD SUV. From the moment I walked in the door I felt like a VIP. I still have that same smile on my face. I LOVE my new CRV! Thank you Honda of Kirkland!!