American Education Services Complaint - Stay away from AED
Of all the student loan agencies we have dealt with AES is the worst, by far. The others will work with you on realistic payment plans, AES could care less and they make that clear with rude and condescending "service." They have no options, ask for the impossible and must want you to end up in bankruptcy. Our financial adviser has been able to work with all but AES in setting up realistic payment plans given the total loans a student ends up with and the salary they have. They told us not to have our financial adviser on the next call. Really? Who are these people and their supervisors/bosses? We want, and have to, pay everyone over time and we're committed to that. Too bad AES doesn't have the same commitment to its "customers." Really you're just a number to them, and a stupid delinquent one at that.