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Experian.com Complaint - Trickery, scam - Credit Score and Report

Review by 155767 on 2011-10-08
Went to Experian.com
Took advantage of their $1 credit score report.
Cancelled my membership same day (able to do so although had to listen to them try and talk me out of it for almost 3 minutes).
Then next day on my credit card, there is a $29.95 charge. Called them to inquire. They claim that the $1 charge was for my Experian credit score only and that I clicked TWO disclaimer pages accepting additional charges if I wanted my TransUnion and Equifax scores as well.
I would have absolutely remembered if I had to OK TWICE additional charge. Absolutely not true.
Person on the phone also claimed that I was sent an email notifying me of the $29.95 charge. This is also absolutely not true. Checked my spam and junk folers. Everything. NO EMAIL TO THAT RIDICULOUS EFFECT.
Experian.com congratulations on your dishonest trickery of a way to make money. You are no better than scammers.
Comments:2 Replies - Latest reply on 2011-10-09
Posted by Alain on 2011-10-09:
You can file a complaint about this at http://ww2.fdic.gov/starsmail/index.asp
Posted by Alain on 2011-10-09:
Correction: http://fdic.gov/consumers and then click on "Consumer Assistance Online Form" on the right of the webpage.

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